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EMTEL Terminology

disaster: a serious disruption of the functioning of society, posing a significant, widespread threat to human life, health, property or the environment, whether caused by accident, nature or human activity, and whether developing suddenly or as the result of complex, long-term processes

disaster mitigation: measures designed to prevent, predict, prepare for, respond to, monitor and/or mitigate the impact of, disasters

enhanced multi-level precedence and pre-emption service; eMLPP service: (tbd)

emergency: an urgent need for assistance or relief

emergency call: call from a user to an emergency control centre

emergency call service: a caller is given a fast and easy means of giving information about an emergency situation to the appropriate emergency organization (e.g. fire department, police, ambulance).

emergency control centre: facilities used by emergency organizations used to accept and handle emergency calls. A PSAP forwards emergency calls to the emergency control centres.

emergency number: special short code(s) or number(s) which is used to contact the PSAP to provide emergency services.

Note - The emergency number is used by the emergency caller to request assistance from the emergency services. There exist two different types of emergency numbers in Europe:
1) European emergency number, 112: unique emergency number for pan-European & GSM emergency services and used, for example, in EU member-states, Switzerland and other countries.
2) National emergency numbers: each country may also have a specific set of emergency numbers.

emergency service: a service [...] that provides immediate and rapid assistance in situations where there is a direct risk to life or limb, individual or public health or safety, to private or public property, or the environment but not necessarily limited to these situations (Recommendation 2003/558/EC)

emergency situation: situation of serious nature that develops suddenly and unexpectedly

Note - An emergency situation is an abnormal situation, which evolution is uncertain and which may turn into a crisis or create damage and casualties.

enhanced 112 (E112): an emergency communications service using the single European emergency call number, 112, which is enhanced with location information of the calling user (Recommendation 2003/558/EC)

health hazard: means a sudden outbreak of infectious disease, such as an epidemic or pandemic, or other event posing a significant threat to human life or health, which has the potential for triggering a disaster

location information: 1) in a public mobile network, the data processed indicating the geographic position of a user's mobile terminal, and 2) in a public fixed network, the data about the physical address of the termination point (Recommendation 2003/558/EC)

natural hazard: event or process, such as an earthquake, fire, flood, wind, landslide, avalanche, cyclone, tsunami, insect infestation, drought or volcanic eruption, which has the potential for triggering a disaster

next generation network: public, broadband, diverse and scalable packet-based network evolving from the public switched telephone network, intelligent network and Internet, characterized by a core fabric enabling network connectivity and transport with periphery-based service intelligence

priority call: (tbd)

priority service: provides for preferential treatment in the network to calls originating from and/or addressed to certain numbers in the order of path selection.

public safety answering point (PSAP): a physical location where emergency calls are received under the responsibility of a public authority (Recommendation 2003/558/EC)

relief operations: those activities designed to reduce loss of life, human suffering and damage to property and/or the environment caused by a disaster

telecommunication assistance: provision of telecommunication resources or other resources or support intended to facilitate the use of telecommunication resources

telecommunication resources: personnel, equipment, materials, information, training, radio-frequency spectrum, network or transmission capacity or other resources necessary to telecommunications

telecommunications: any transmission, emission, or reception of signs, signals, writing, images, sounds or intelligence of any nature, by wire, radio, optical fibre or other electromagnetic system

widespread outage: sustained interruption of telecommunications services that will have strategic significance to government, industry and the general public

 

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Acronyms and abbreviations

112: the single European emergency call number

E112: enhanced 112

EMTEL: emergency telecommunications

eMLPP: Enhanced Multi-Level Precedence and Pre-emption

EPC: Emergency Priority Communication

EPTS: Emergency Priority Telecommunications Service

ETS: Emergency Telecommunication Service

IEPS: International Emergency Preference Scheme

IEMS: International Emergency Multimedia Service

LCS: Location Service

PPDR: Public Protection and Disaster Relief

PSAP: Public Safety Answering Point

PSDRC: Public Safety and Disaster Relief Communications

TDR: Telecommunications for Disaster Relief

UNDAC: United Nations Disaster Assessment and Coordination

 

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