Go to EMTEL home page


About the EMTEL web site

EMTEL overview

EMTEL activities in ETSI

Go to  EMTEL portal

EMTEL status report

EMTEL activities in other SDOs

Go to ETSI EMTEL Workshop 2002 web site


EMTEL terminology

Links to other sites of interest

Contact details

Go to EMTEL home page

Go to the ETSI web site


EMTEL Terminology

disaster: a serious disruption of the functioning of society, posing a significant, widespread threat to human life, health, property or the environment, whether caused by accident, nature or human activity, and whether developing suddenly or as the result of complex, long-term processes

disaster mitigation: measures designed to prevent, predict, prepare for, respond to, monitor and/or mitigate the impact of, disasters

enhanced multi-level precedence and pre-emption service; eMLPP service: (tbd)

emergency: an urgent need for assistance or relief

emergency call: call from a user to an emergency control centre

emergency call service: a caller is given a fast and easy means of giving information about an emergency situation to the appropriate emergency organization (e.g. fire department, police, ambulance).

emergency control centre: facilities used by emergency organizations used to accept and handle emergency calls. A PSAP forwards emergency calls to the emergency control centres.

emergency number: special short code(s) or number(s) which is used to contact the PSAP to provide emergency services.

Note - The emergency number is used by the emergency caller to request assistance from the emergency services. There exist two different types of emergency numbers in Europe:
1) European emergency number, 112: unique emergency number for pan-European & GSM emergency services and used, for example, in EU member-states, Switzerland and other countries.
2) National emergency numbers: each country may also have a specific set of emergency numbers.

emergency service: a service [...] that provides immediate and rapid assistance in situations where there is a direct risk to life or limb, individual or public health or safety, to private or public property, or the environment but not necessarily limited to these situations (Recommendation 2003/558/EC)

emergency situation: situation of serious nature that develops suddenly and unexpectedly

Note - An emergency situation is an abnormal situation, which evolution is uncertain and which may turn into a crisis or create damage and casualties.

enhanced 112 (E112): an emergency communications service using the single European emergency call number, 112, which is enhanced with location information of the calling user (Recommendation 2003/558/EC)

health hazard: means a sudden outbreak of infectious disease, such as an epidemic or pandemic, or other event posing a significant threat to human life or health, which has the potential for triggering a disaster

location information: 1) in a public mobile network, the data processed indicating the geographic position of a user's mobile terminal, and 2) in a public fixed network, the data about the physical address of the termination point (Recommendation 2003/558/EC)

natural hazard: event or process, such as an earthquake, fire, flood, wind, landslide, avalanche, cyclone, tsunami, insect infestation, drought or volcanic eruption, which has the potential for triggering a disaster

next generation network: public, broadband, diverse and scalable packet-based network evolving from the public switched telephone network, intelligent network and Internet, characterized by a core fabric enabling network connectivity and transport with periphery-based service intelligence

priority call: (tbd)

priority service: provides for preferential treatment in the network to calls originating from and/or addressed to certain numbers in the order of path selection.

public safety answering point (PSAP): a physical location where emergency calls are received under the responsibility of a public authority (Recommendation 2003/558/EC)

relief operations: those activities designed to reduce loss of life, human suffering and damage to property and/or the environment caused by a disaster

telecommunication assistance: provision of telecommunication resources or other resources or support intended to facilitate the use of telecommunication resources

telecommunication resources: personnel, equipment, materials, information, training, radio-frequency spectrum, network or transmission capacity or other resources necessary to telecommunications

telecommunications: any transmission, emission, or reception of signs, signals, writing, images, sounds or intelligence of any nature, by wire, radio, optical fibre or other electromagnetic system

widespread outage: sustained interruption of telecommunications services that will have strategic significance to government, industry and the general public



Acronyms and abbreviations

112: the single European emergency call number

E112: enhanced 112

EMTEL: emergency communications

eMLPP: Enhanced Multi-Level Precedence and Pre-emption

EPC: Emergency Priority Communication

EPTS: Emergency Priority Telecommunications Service

ETS: Emergency Telecommunication Service

IEPS: International Emergency Preference Scheme

IEMS: International Emergency Multimedia Service

LCS: Location Service

PPDR: Public Protection and Disaster Relief

PSAP: Public Safety Answering Point

PSDRC: Public Safety and Disaster Relief Communications

TDR: Telecommunications for Disaster Relief

UNDAC: United Nations Disaster Assessment and Coordination