The overall objective of the workshop is to define what standardization activities need to be coordinated or initiated, and which bodies other than standardization bodies need be involved in these activities.

Issues to be addressed by the workshop include, but are not restricted to, questions/subjects such as:

What needs to be done to ensure interoperability between communication systems dedicated to emergency services and the public networks? How should the existing public network infrastructures be utilized? To what extent should public networks be used for emergency services?

What are the roles of the private sector and governments? Who is accountable and who bears the costs? What are the critical services that should be most highly secured? Are existing mechanisms for collecting and disseminating information in case of a major crisis adequate? Who, if anybody should set standards for the operation of certain critical components, and who, if anybody, should audit compliance with any such standards?

What is the definition of critical network infrastructure? What are the consequences of failures? Is there enough redundancy in the communication paths between experts in case of a major crisis? Is there enough redundancy in the physical location of critical human resources?

Who should provide information to users on security issues? How can best-practice information be disseminated most effectively?

What is the role of the Internet in future emergency communication solutions? Are multiple/alternate roots a method for achieving greater security of the Internet Domain Name System, and, if so, what are the tradeoffs involved in such an approach?

What research is needed to support the standardization activities?