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EMTEL - Emergency communications

An emergency can be anything from everyday incidents like traffic accidents or assault, to major incidents like aeroplane crashes or forest fires, to major disasters such as earthquakes or large-scale terrorist attacks. Emergency Communications - EMTEL - addresses a broad spectrum of aspects related to the use of telecom services in emergency situations.

Both public and private services benefit from the EMTEL work. These include emergency call services, caller location enhanced emergency services, telemedicine, the car industry, and specific public safety communication systems - to mention but a few examples.

ETSI is currently defining the user requirements for the four main areas of emergency communications:

  • communication from citizens to authorities/organizations (emergency calls)
  • communication between authorities/organizations (public safety comms)
  • communication from authorities/organizations to citizens (warning systems)
  • communication amongst citizens during emergencies

These user requirements will influence the development of the standards adopted by the ETSI members.

SC EMTEL Officials:
Daniel Voisard (OFCOM CH), EMTEL Chairman
Cristina Lumbreras (EENA), EMTEL Vice Chairman
Chantal Bonardi (ETSI), EMTEL Technical Officer


The last word report produced by the Global Standards Collaboration (GSC) Task Force on Emergency Communications is available here.

Should you like to participate please contact Chantal Bonardi, the Task Force Convenor

News column

Next Meeting:
19-20 June 2019 in Budapest

Ongoing WIs:

- TR 102 299:
EECC additions and implications
- TS 103 479:
- TR 103 480:
Interop. Testing of core elements
- TR 103 582:
Study of use cases and communications involving IoT devices in provision of emergency situations
- TS 103 650-1: Testing - Conformance test specifications for NG112; Part 1: PICS and TSS&TP
- TS 103 650-2: Testing - Conformance test specifications for NG112; Part 2: PIXIT
- TS 103 625 on AML