Go to EMTEL home page


About the EMTEL web site

EMTEL overview

EMTEL activities in ETSI

Go to OCG EMTEL portal

EMTEL status report

EMTEL activities in other SDOs

Go to ETSI EMTEL Workshop 2002 web site


EMTEL terminology

Links to other sites of interest

Contact details

Go to EMTEL home page

Go to the ETSI web site



EMTEL - Emergency communications

An emergency can be anything from everyday incidents like traffic accidents or assault, to major incidents like aeroplane crashes or forest fires, to major disasters such as earthquakes or large-scale terrorist attacks. Emergency Communications - EMTEL - addresses a broad spectrum of aspects related to the use of telecom services in emergency situations.

Both public and private services benefit from the EMTEL work. These include emergency call services, caller location enhanced emergency services, telemedicine, the car industry, and specific public safety communication systems - to mention but a few examples.

ETSI is currently defining the user requirements for the four main areas of emergency communications:

  • communication from citizens to authorities/organizations (emergency calls)
  • communication between authorities/organizations (public safety comms)
  • communication from authorities/organizations to citizens (warning systems)
  • communication amongst citizens during emergencies

These user requirements will influence the development of the standards adopted by the ETSI members.

SC EMTEL Officials:
David Williams (Qualcomm UK), EMTEL Chairman
Peter Sanders (one2many) and Ian Doig (Blackberry), EMTEL Vice Chairmen
Chantal Bonardi (ETSI), EMTEL Technical Officer


GSC#19 (Global Standards Collaboration) has endorsed the updated report produced by the GSC Task Force on Emergency Communications for the third phase and has agreed to continue this Task Force in order to keep on completing the report with further countries and regions. You can download the report here.

Should you like to participate please contact Chantal Bonardi, the Task Force Convenor

News column

Next Meeting:
29-30 June 2016 in Helsinki


Open WIs:

- Rev. TS 102 900: European PWS
- TR 103 273:
Alerting libraries
- TR 103 335:
Alert message content accessibility
- TR 103 390:
Emergency App guidelines
- TR 103 393: AML for emergency calls

TR 103 201 (Total Conversation user guide) has been published!